These Terms of Use (“Terms”) govern your access to and use of the Thrive mobile application, website, and related services (together, the “Service”). By using the Service, you agree to these Terms.
The Service is provided by Thrive Digital Wellbeing Pty Ltd (“Thrive”, “we”, “us”, “our”).
Address:
805/220 Collins St
Melbourne, VIC 3000
Australia
Support: [email protected]
Privacy: [email protected]
Thrive is designed for parents and legal guardians to help manage family screen time using an “earned rewards” approach.
You must:
– be at least 18 years old; and
– have legal authority to manage the child(ren) and devices you connect to the Service.
Children may use child-facing parts of the Service only under a parent/guardian’s supervision and control.
Thrive is designed to help parents set up rewards and grant earned time based on real‑world activities. Thrive does not create unlimited screen time and does not bypass device/platform controls.
The Service is designed to work alongside platform tools (including Apple Screen Time and Apple Family Sharing). Platform tools and their availability are controlled by Apple and device settings. Thrive is not responsible for platform outages, changes, or limitations.
You are responsible for:
– maintaining the confidentiality of your device and account access;
– ensuring you have authority to connect and manage devices and child profiles;
– ensuring required settings are enabled on the relevant devices (for example, Apple Screen Time and Family Sharing if applicable); and
– supervising your child’s device use and wellbeing.
You agree not to use the Service in any way that violates law, infringes rights, or harms others.
a) Billing platform
Subscriptions are processed by Apple via In‑App Purchase unless we clearly state otherwise. We do not receive your full payment card details.
b) Auto‑renewal
If you start a subscription, it may auto‑renew unless you cancel through your Apple ID subscription settings before renewal.
c) Trials and pricing
Trial availability, prices, and taxes are shown in the App Store at the time of purchase. Apple may require your confirmation for certain price changes.
d) Cancellations and refunds
You can cancel through your Apple ID subscription settings. Refunds (if any) are governed by Apple’s policies and applicable law.
Subject to these Terms, Thrive grants you a personal, limited, non‑exclusive, non‑transferable, revocable license to use the Service for personal household use.
You may not:
– reverse engineer, decompile, or attempt to extract source code (except to the extent permitted by law);
– bypass, interfere with, or circumvent usage limits, security, or platform controls;
– use the Service for unlawful, abusive, exploitative, or harmful purposes;
– copy, sell, rent, sublicense, or commercially exploit the Service.
Thrive allows you to define activities and reward rules. You are responsible for deciding:
– what activities are appropriate for your child;
– what rewards are appropriate; and
– when and how rewards are granted.
Thrive is not a substitute for parenting, supervision, or professional advice. You remain responsible for your family’s decisions and outcomes.
Some parts of the Service may include AI-powered help, suggestions, summaries, or insights (“AI Features”).
– AI Features can be wrong, incomplete, or inappropriate for your family.
– AI Features are provided for informational support only and are not professional advice.
– You must use your judgment and supervise any decisions involving your child.
– Do not rely on AI Features for safety‑critical, medical, legal, or emergency decisions.
You may input activity names, preferences, and other content (“User Content”). You are responsible for your User Content and for ensuring it does not violate law or others’ rights.
Do not submit:
– sensitive personal information you do not want processed (for example, health details), unless the feature explicitly requires it; or
– any unlawful, abusive, or harmful content.
You agree not to:
– interfere with the Service’s operation (including introducing malware);
– attempt unauthorized access to accounts, systems, or data; or
– use the Service to harass, exploit, or harm any person, including any child.
The Service may integrate with third‑party platforms (such as Apple) and rely on their features. Third‑party services are governed by their own terms and policies. Thrive is not responsible for third‑party services, including their availability and performance.
The Service (including software, design, text, graphics, trademarks, and logos) is owned by Thrive and its licensors. You may not use our intellectual property except as permitted by these Terms.
If you provide feedback or suggestions, you grant Thrive a worldwide, royalty‑free right to use them without restriction or compensation.
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not guarantee that the Service will be uninterrupted, error‑free, or compatible with every device or configuration.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or other applicable law that cannot be excluded.
To the maximum extent permitted by law:
– Thrive is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.
– Where liability cannot be excluded, Thrive’s liability is limited to the minimum amount permitted by law and, where applicable, the amount you paid for the Service in the 12 months before the event giving rise to the claim.
You agree to indemnify and hold harmless Thrive from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of law or third‑party rights.
You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, if required by law, or to protect the Service and users.
These Terms are governed by the laws of Victoria, Australia, excluding conflict‑of‑law principles. You agree to the exclusive jurisdiction of the courts of Victoria, Australia, unless applicable consumer law provides otherwise.
We may update these Terms from time to time. If changes are material, we will provide notice within the Service or by other reasonable means. Continued use after changes means you accept the updated Terms.
If you downloaded the app from Apple’s App Store:
– Apple is not responsible for the Service or its content.
– Apple may be a third‑party beneficiary of these Terms to the extent required to enforce them against you.
– Your use is also subject to Apple’s applicable terms and policies.
