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Privacy Policy

Thrive Digital Wellbeing Pty Ltd – Privacy Policy

Effective Date: October 22, 2024

Introduction:

Thrive Digital Wellbeing Pty Ltd (“Thrive,” “we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information, particularly concerning child users.

Privacy Principles

1.  No Selling or Sharing of Personal Data

  • Thrive does not sell or share any personal data with third parties.
  • Any data shared for analytics is anonymized and used solely to improve user experience within the Thrive app.

 

2. Data Collection and Use

  • Anonymized Data for Analytics: We collect anonymized data, such as app interactions and usage patterns, to optimize and enhance your experience. We do not collect personal data for advertising or marketing purposes.
  • Limited Tracking: We do not track any metrics outside of your direct interactions with Thrive. We respect your privacy and do not use cookies or third-party trackers for monitoring your activity.
  • Apple’s Privacy-Focused Ad Attribution: We only use Apple’s privacy-centric ad attribution framework, ensuring minimal data collection for advertising purposes.
  • No Location Tracking: Thrive does not collect or store your location data at any time. Your usage is limited to the functionality within the app, and we do not monitor or track your whereabouts.
  • No Specific App Usage Monitoring: We do not track your activity within other apps on your device. We only analyze interactions related to Thrive to improve our services.

 

3. Data Collection and Use

  • Child Mode: Thrive includes a child mode that can be enabled to lock the app in a child-friendly version. When in child mode, there are no advertisements, external links, or third-party trackers.
  • No Targeted Advertising: Thrive is ad-free, particularly in child mode. We do not serve advertisements to children or collect data for marketing purposes.
  • External Links: There are no external links within the app that could take children out of the Thrive environment.

 

4. GDPR Compliance for Children

  • Parental Consent: Thrive complies with the General Data Protection Regulation (GDPR) with respect to children’s data. Parental consent is required to create an account for children under the age of 16 (or the appropriate age in your region). We ensure that child accounts are only created with appropriate consent.
  • Child Data Protection: We collect minimal data from children, and any data collected (such as usage statistics) is fully anonymized. This data is only used to improve app performance and user experience.
  • Data Deletion: Parents or guardians can request the deletion of their child’s account and associated data at any time. All personal information related to the child will be permanently deleted within one month of the request.

 

5. Data Storage and Retention 

  • All user data is stored securely and processed for app interaction analytics. You can delete your account and data at any time.
  • Deletion Policy: Upon account deletion, your unique user ID will be retained for one month for account management purposes before being permanently erased.

 

6. User Control

  • You can request to delete your account or data at any time through our app settings or by contacting our support team.
  • Communication Options: You have the option to manage communication preferences and opt-out of non-essential notifications.

 

7. GDPR Compliance for All Users

  • Thrive complies with all applicable privacy laws, including the General Data Protection Regulation (GDPR). You have the right to access, modify, and request the deletion of your personal data at any time.

 

How We Protect Your Data

We use industry-standard security measures to protect your data against unauthorized access, modification, or disclosure. Access to personal data is restricted to authorized personnel who are bound by strict confidentiality agreements.

Your Rights and Choices

  • Access and Portability: You can access your data at any time through your account and request a copy of your data.
  • Data Deletion: You can permanently delete your account and associated data through the app, with residual unique identifiers removed within one month.

 

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make significant changes, we will notify you through the app or via email.

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at [email protected]